Deleting your HookClip account
App: HookClip: AI Shorts Maker, developer [Full Name], sole proprietor (Russia), Taxpayer ID [000000000000].
How
- In the app: Account tab, Delete account, confirm.
- On the website: sign in, open Account, click Delete account and type your email to confirm.
- Without signing in: email privacy@hookclip.ai from your account address; we delete it within 10 business days.
Deleted immediately
- Email and password (sign-in stops working; the email can be registered again).
- Videos, transcripts, clips, thumbnails, titles, descriptions, tags, and files on our servers.
- Brand kits, uploaded fonts, and music tracks.
- Voiceovers, voice recordings, and voice clones (also erased at the provider), AI Studio videos, dubs.
- Ideas, niches, and the new-channel wizard data, and your feedback with screenshots.
- Connected YouTube, TikTok, Instagram, and VK accounts: tokens are deleted and our access at Google, TikTok, and VK is revoked.
- Publishing schedules and remaining credits.
Kept
- Payment records without your email (amount, date, plan, provider IDs), for as long as accounting and tax laws require, up to 5 years.
- Database backups are overwritten within 14 days.
- Clips already published on YouTube stay on your channel; you manage them in YouTube.
Subscriptions
A subscription paid on the website is turned off automatically when you delete the account; there will be no further charges. A subscription bought in the app must be cancelled in your App Store or Google Play settings: deleting the account or the app does not cancel it. Request a refund for unused time before deleting at support@hookclip.ai.